Monday, June 24, 2019
8:30 a.m. - 4:00 p.m.
(Light Refreshments in the morning and Lunch Provided)
Cliff Jones, Consulting Partner, Capacity Building Partnerships
Employees are your organization’s greatest resource, but if they are not being effectively supported and directed, you may not be receiving their maximum contribution to your organization’s mission and goals. Cliff Jones, Consulting Partner at Capacity Building Partnerships, offers a holistic approach to supervision. He has helped hundreds of supervisors in nonprofit settings develop skills and supervision methods that really make a difference.
You will explore the most essential elements of a supervisor’s role, including setting goals, giving and receiving feedback, addressing challenges, providing support, and creating development opportunities that promote individual and professional growth. Cliff will address the specific challenges of supervision in the nonprofit environment, highlight participants’ real experiences in supervising staff, and help you identify concrete goals and changes that you can implement with individual staff and teams. You’ll gain strategies to address unclear expectations between staff and supervisor, ambivalence about authority, low pay, and heavy workloads.
In this workshop, participants will learn:
- Four key functions of supervision
- Getting and giving useful feedback
- Strategies to get good people to stay
- Dealing with staff performance difficulties
- Recognizing the impact of cultural/style differences in supervision
- Organizational systems to support supervision
Whether you have the title of supervisor or not, this workshop will help you develop the techniques to build staff ownership, encourage joint problem-solving, and help staff experience success and satisfaction in working together. “Effective Supervision” focuses on practical applications to build upon the supervision skills you've already developed or are beginning to develop, and learn new approaches to make a difference in your organization.
Who Should Attend?
This workshop is designed for both new and experienced supervisors in nonprofit organizations. The session will include techniques and strategies for program managers, unit leaders, supervisors, and lead workers.
Area of Nonprofit Excellence - Human Resources & Operations and Leadership & Culture
Every learning opportunity NAO offers is aligned with one of nine areas of our Principles and Practices for Nonprofit Excellence that NAO believes are critical to every nonprofit’s effectiveness and success. Diversity, equity and inclusion are essential for a thriving, effective and successful nonprofit; therefore, DE&I is embedded across all nine areas.
About the Presenter
Cliff Jones, Consulting Partner - Capacity Building Partnerships
Cliff Jones is a Consulting Partner with Capacity Building Partnerships and a human rights activist with over 30 years’ experience in social services, community education, and human rights advocacy. He has experience as a frontline staff, supervisor, project manager, and executive director. He is co-founder of Tools for Diversity, a comprehensive curriculum led by a multi-cultural team that addresses problems caused by discrimination and prejudice and supports building culturally competent organizations.
Cliff has served on the Boards of McKenzie River Gathering Foundation, Funding Exchange Foundation, Oregon Minority AIDS Coalition, Multnomah Legal Service Workers Union, and Peer Counseling Community. He has been a trainer for the Black Leadership and Community Development Institute and is a recipient of Nordstrom’s Cultural Diversity Community Service Award.
$175 NAO Members
NAO Members must be logged in to receive discounted rate when registering.
Contact firstname.lastname@example.org or 503-239-4001 ext. 123 if you are having difficulties registering.
Community Room 103
619 SW 11th Avenue
Portland, OR 97205