Thursday, December 14, 2023
9:00 a.m. – 10:30 a.m. (PT)

Event Description

Equitable HR Policies & Employee Handbooks

Jodi Segal, Founder & Principal, Big Change Consulting
Dr. DeShondra Smith, Ed.D, Training & Client Services Coordinator, Big Change Consulting

Employee handbooks are fundamental for any nonprofit because they establish the working agreement between staff and the organization. Staff are valuable resources and the largest budget line item for most organizations, so having a document that spells out rights, responsibilities, and benefits is crucial. In this session, Jodi Segal and Dr. DeShondra Smith of Big Change Consulting will discuss how employee handbooks can help recruit and retain excellent staff who are central to an organization’s ability to fulfill its mission.

Employee handbooks are also important building blocks for creating diversity, equity, and inclusion (DEI) within an organization. DEI comes into play in several areas within these foundational documents, including benefits, conflict resolution, facilities, internal power dynamics, and more. Nonprofit leaders and supporters are becoming increasingly aware of the need for equity to ensure their work reasonably and effectively serves their communities. While diversity in the recruitment process is helpful, few resources exist for nonprofit leaders to integrate and sustain DEI in their employee and operations policies.

If you want to learn practical steps to make your employee handbook and policies more equitable, then this session is for you. You are encouraged to submit questions before the session, which will help inform the presentation and discussion. Participants will receive an employee handbook template for customization.

Learning Objectives: 

  • Grow a frame of reference for equitable staff policies
  • Support the diversity of perspectives among staff 
  • Define lanes for decision-making and participation

NAO is committed to creating inclusive learning environments and providing reasonable accommodations for individuals with disabilities. Automatic closed captioning via Zoom is turned on by default for all NAO virtual sessions. For other accommodation requests, please contact us at Advanced notice of at least 10 days is appreciated.

About the Presenters

Jodi Segal, Founder & Principal, Big Change Consulting

Jodi Segal, Big Change Consulting’s Founder & Principal, has been helping nonprofit organizations start up, gear up, and clean up their operations, HR, and fundraising for 25 years. She has built strong and successful programs at growing local, state, and national organizations. After repeatedly witnessing nonprofits struggle with effective and efficient operations, Jodi recognized the lack of services to help. She designed a unique scope of work for Big Change Consulting to solve these problems. The benefit of Jodi’s experience with organizations is that she sees around corners and designs streamlined solutions that last. She is passionate about partnering with leaders to solve operations challenges so they can focus on the critical work of fulfilling their mission. Before founding Big Change Consulting, Jodi was Deputy Director at the Ohio Environmental Council. During her 13 years at OEC, she built their development department, oversaw marketing and communications, and led administration, finance, HR, and special projects.


Dr. DeShondra Smith, Ed.D, Training & Client Services Coordinator, Big Change Consulting

Dr. DeShondra Smith, Ed.D, Big Change Consulting Training & Client Services Coordinator, has a Master of Arts in teacher leadership, curriculum, and instruction and a Doctorate of Education in Leadership and Professional Practice. She has 11 years of experience coaching and supporting key stakeholders within public school systems. As an elementary teacher, she took a diagnostic approach to foster student success while working with administrators, school leadership at the district level, educators, and parents in marginalized communities. She served as an evaluator in higher education, analyzing and evaluating assessments, then as a university supervisor, instructing senior seminar courses and supervising student interns. Dr. Smith integrates her collective experiences and expertise in facilitating professional development, designing curricula, fostering best practices, promoting collaborative teams, developing strategic solutions, and implementing change across organizational levels to serve diverse communities of learners. DeShondra lives on the North Carolina coast.


Thank You Sponsor and Funders

Partner Sponsor: Umpqua Bank
Foundation Supporters: Meyer Memorial Trust and M.J. Murdock Charitable Trust


$45 NAO Members
$75 Nonmembers

This event is Member Pass eligible.

If you have any questions or trouble registering, contact



December 14th, 2023 from  9:00 AM to 10:30 AM
Online Event
Event Fee(s)
Price $75.00
Event Particulars
City Online learning
NAO Event? Yes
Topic Diversity, Equity, & Inclusion, Human Resources, Networking, Operations & Planning
Event Region Central Oregon, Eastern Oregon, Metropolitan Portland, North Coast, Northern Willamette Valley, South Coast, Southern Oregon, Southern Willamette Valley
Programmatic Approach Capacity Builiding, Principles & Practices
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