Skip to content
 Registration is closed for this event


Wednesday, December 6, 2017
8:30 a.m. - 10:30 a.m.
Continental Breakfast & Presentation at 8:30 a.m., Networking at 10:00 a.m.

Event Description

Lean for the Nonprofit

Sheilah "Paddy" O'Brien, Lean Coach and Author, O'Brien Lean

Is your organization experiencing funding cutbacks? Is there an increased demand for your organization’s services and products? The former Toyota Production Management System, now called Lean, is an answer to these challenges.

This training will show how the customer-centric Lean methodology can take costly waste out of your workflows and improve the delivery speed and quality of your services.

After this training, you will understand:

  • What Lean is…and is not
  • Where it “came from”… (And why it is not going away!)
  • What it can do for your nonprofit … (The same thing it has done for hospitals, local governments, schools, Boeing, Starbucks, Southwest Airlines, U.S. Air Force, etc.)
  • How Lean Improvement Workshops can build morale, increase the business acumen of staff and volunteers, and insist on collection of simple data for decision-making

After this training, you will have practiced:

  • Developing a SIPOC diagram of a key process
  • Developing an inventory of processes for your organization

After this training, you will take home:

  •  Lessons on how to apply Lean tomorrow!
  • A beginner’s blueprint for implementing Lean in your organization

About the Presenter


Sheilah "Paddy" O'Brien, Lean Coach and Author, O'Brien Lean

Paddy O’Brien has an MPA and is Lean Certified. She has 17 years of experience implementing Lean in state government which included expanding Lean to the state’s nonprofit providers. She has facilitated over 30 kaizen/Rapid Process Improvement Workshops and created/delivered Quality Tools and performance measures trainings. Her background as an internal auditor, project manager and budget analyst in both the private and public sectors gives her the agility to adapt Lean to many different settings.


Individual Session
$35 NAO Member
$65 Nonmember

If you are logged in as an NAO member you will see your member discount reflected in the cost listed on the following registration page. View the full NLN schedule here.


December 6th, 2017 from  8:30 AM to 10:30 AM
Event Fee(s)
Price $65.00
Event Particulars
City Portland
NAO Event? Yes
Topic Board Governance, Leadership, , Operations, Program Management
Event Region Metropolitan Portland
Programmatic Approach Capacity Builiding
Featured Image
WordPress Image ID
Show Related Events
Select Related Events
Select Related Resources
Member Price
Non-member Price
Link to post-event materials
Zoom Link
Survey Link