Registration is closed for this event


Thursday, Febuary 14, 2019
8:30 a.m. - 10:30 a.m.
Networking at 8:30 a.m., Presentation at 9:00 a.m.
Light Breakfast Provided

Event Description

Challenges & Opportunities in Action: How to Intervene when Microaggressions Occur  

Alanna Hein, Consultant, Hein Consulting Group

This session will use scenarios and case studies to focus on how to remove roadblocks to equity, diversity and inclusion by directly addressing two issues.
1. The microaggressions that diminish morale and discourage staff innovation and engagement.
2. Cognitive distortions – errors in thinking about the causes of disparities - that lead organizations to make decisions that exclude or marginalize some employees or communities. For example the belief that as individuals, people are responsible for their own success leads to a misunderstanding of what it takes to be “successful” and who is seen as successful.

The session will wrap up with a discussion of some tools to understand what still needs to be accomplished to in order to create meaningfully inclusive organizations and communities. This session addresses what both individuals and organizations can do to confront microaggressions and the cognitive distortions that lead to misunderstanding the nature of the roadblocks to effective DEI work.

You will learn about:
How to recognize and intervene when microaggressions are occurring, how to resist cognitive distortions that result in perpetuating structural disparities in organizations and communites, and tools to identify clear next steps organizations can take to increase their ability to effect change.

Area of Nonprofit Excellence - Leadership & Culture and Human Resources & Operations

Every learning opportunity NAO offers is aligned with one of nine areas of our Principles and Practices for Nonprofit Excellence that NAO believes are critical to every nonprofit’s effectiveness and success. Diversity, equity and inclusion are essential for a thriving, effective and successful nonprofit; therefore, DE&I is embedded across all nine areas.

This event focuses on Leadership & Culture and Human Resources & Operations. For additional resources in this category, visit: Leadership & Culture and Human Resources & Operations.

About the Presenter

Alanna Hein, Consultant, Hein Consulting Group


Alanna Hein has an established training, consulting and executive coaching practice. Her work focuses on valuing diversity, equity and inclusion, building high performing work teams, planning for and managing change, leadership development, and conflict resolution. Her consulting clients have included: many private non-profit organizations, City, County and Federal government agencies and corporations of all sizes. Alanna taught graduate and undergraduate courses in the business and management department for many years at Marylhurst University. She has been a Director of Human Resources, and was an Auditor. Her training, consulting, and coaching are recognized as exceptionally effective, and her jokes are almost always funny.


$35 NAO Member 
$65 Nonmember

If you are logged in as an NAO member you will see your member discount reflected in the cost listed on the following registration page. For questions about this event, or trouble registering contact


February 14th, 2019 8:30 AM   through   10:30 AM
Ecotrust - 2nd Floor
Billy Frank Jr Conference
721 NW 9th Ave #200
Portland, OR 97209
Event Fee(s)
Price $ 65.00
Event Particulars
City Portland
NAO Event? Yes
Topic Diversity, Equity, & Inclusion, Networking
Event Region Metropolitan Portland
Programmatic Approach Capacity Builiding

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