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Tactical Technology Planning for Nonprofits

Online Event

About this event


Thursdays, January 05 – February 02
10:00 a.m. – 11:00 a.m. (Pacific Time)


$170 NAO Members
$215 Nonmembers

NAO Members get a discount on this webinar series by using the discount code on the Members Only Page. You must be logged in to view this page.

Produced in Partnership with Idealware

This webinar is produced in partnership with Idealware. Registration is through the Idealware website. For questions, contact [email protected].

Register Now

About the Series

Registration includes an invitation to join the live broadcast of each webinar, and a recorded version with downloadable PowerPoint slides that participants can view at their convenience.

Does your technology need major upgrades? Where do you start and how do you get the job done on time and on budget? This course will help you spot your organization’s critical technology needs and develop a practical plan for improving your technology infrastructure––even if you don’t have a tech background.

Throughout the course, you will:

  • Learn about the tactical planning process and pick up tips for getting started at your organization.
  • Review nonprofit infrastructure needs including office hardware, data backup, software, and staff IT support.
  • Consider data management technology and best practices.
  • Think through the mix of communications at your organization and how to get real value from your communications work.
  • Gain insights and feedback from an expert trainer who can address your unique challenges.
  • Share ideas and experiences and learn from your peers.
  • Prioritize your technology needs and develop a long-term plan for implementing them.

Learn more.


January 5: Getting Started
In this first session, we'll discuss tactical versus strategic planning and help you lay the groundwork to begin planning for technology improvement.

January 12: Understanding Your Tech Infrastructure
We’ll first lay a foundation of knowledge about the basic building blocks of office technology and how to manage them. Then, during the live session, we’ll help you evaluate your current technology and what action you’ll need to take to get it into shape. This session will cover hardware, security, backup, networking, software, maintenance, and how to support your colleagues.

January 19: Database Systems
Your organization interacts with a lot of different people—volunteers, activists, donors, clients, and more. To kick off this session, you’ll watch videos that help you consider your options for managing your data. In particular, we'll outline what a CRM system can do for you and review specific software including donor management systems and broadcast email tools. Then, in the live session, we’ll discuss what to look for when selecting a database system, review best practices for software selection, and share ideas about what features and configurations work best for particular kinds of organizations.

January 26: Online Communications
You’ll gain access to videos where we'll walk you through the "SMART" communications goals and help you gain a solid foundation for planning your website, broadcast emails, social media, and how to weave them all together. Then we’ll get together and talk about how to prioritize your communications and share successful strategies that you can apply to your organization.

February 2: Completing Your Action Plan
This final session is dedicated to helping you complete your action plan so that you’re ready to put your new knowledge to work right away. We’ll answer questions and offer tips for making sure that your plan is doable. We’ll also help you think through how to get your project funded and what you’ll need to do to successfully implement new technology.