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Accidental Techie: How to Support Your Nonprofit Without an IT Background

Online Event

About this event

Dates

Thursdays, April 27 – May 11
10:00 a.m. – 11:00 a.m. (Pacific Time)

Cost

$95 NAO Members
$120 Nonmembers

NAO Members get a discount on this webinar series by using the discount code on the Members Only Page. You must be logged in to view this page.

Produced in Partnership with Idealware

This webinar is produced in partnership with Idealware. Registration is through the Idealware website. For questions, contact [email protected].

Register Now

About the Series

Registration includes an invitation to join the live broadcast of each webinar, and a recorded version with downloadable PowerPoint slides that participants can view at their convenience.

Nearly every small nonprofit has a staffer who stumbled into being the go-to techie around the office. They often have little training—just a good head for technology and the patience to deal with the many issues that come up in a busy office.

Are you one of these “accidental techies”? This course is designed to give you a boost—in knowledge, resources, and confidence—to help you embrace your role and thrive as an intentional techie. Over three weeks, we’ll show you how to get through the big and small IT issues that most nonprofits face.

Throughout this course, you will:

  • Familiarize yourself with the basics of your organization’s infrastructure.
  • Learn the fundamentals of networking and backing up shared files.
  • Discover best practices of an effective software administrator.    
  • Explore new software options.
  • Review security risks and safety principles.
  • Discuss technology planning and how to help organizations get what they need from their technology resources.
  • Learn how to keep IT responsibilities from taking over your job.

Learn more.

Schedule

April 27: Hardware Infrastructure Basics
Computers, printers, phones, routers—there are a lot of gadgets that can turn glitchy. This session will cover the basics you need to know about the various pieces of hardware in a typical office and review common troubleshooting techniques to keep them up and running. We’ll also look at what you need to know to network computers, keep them connected, and reliably back up files.

May 4: Managing Software and Security
How do you decide what software to choose when there are hundreds of options, each with their own unique features? And once you’ve chosen a software package, how do you manage it so that your organization gets what it needs and is protected from security threats? We’ll answer these questions and more by reviewing frameworks to choose and administer your organization’s software.

May 11: The Human Side of Technology
IT isn’t just IT. A big part of the job is working directly with people—both to fix small problems and undertake long-term planning. We’ll help you develop strategies for leading large-scale technology projects and pass on tips from our own in-house IT expert on the best ways to work one-on-one with your colleagues.