About this event
In this interactive workshop, you will develop insights and learn skills to help you manage conflict more effectively in your personal or professional life. You will improve your ability to get better results by learning how to engage the person you are in conflict with and by learning to plan and prepare for any resulting negotiations. And lastly, you will learn how to coach others who are experiencing conflict, including friends, colleagues, employees and clients.
Dr. Hedeen serves on the editorial board of the Conflict Resolution Quarterly and serves on the Commission on Dispute Resolution of the Georgia Supreme Court. He is an active member of the National Association for Community
Mediation, including having served as chair of its board of directors. He is also an active member of the Association for Conflict Resolution and the American Bar Association Section of Dispute Resolution.
OSB and NASW Credit Pending Approval. This program has been submitted to the HR Certification Institute for review.