Since 1983, UST has been providing unemployment and workforce solutions that help 501(c)(3) nonprofits reduce costs and strengthen their missions. As the largest unemployment trust in the nation, UST currently serves nearly 2,200 nonprofit members. Collectively, UST members save more than $35 million dollars in unemployment claims annually. UST helps nonprofits exercise their unique tax option in a safe, cost-effective way. With over 2,200 nonprofit participants and a 97% member satisfaction rating, UST offers the latest tools and expert guidance employers need to prepare for claims volatility, save critical funding and streamline HR procedures. Just last year, UST identified $3.8 million in potential unemployment cost savings for 138 eligible nonprofits.

Founded by nonprofits for nonprofits, UST works diligently to help participating nonprofits save significant time and money by providing them the tools they need to prepare for claims volatility, streamline unemployment procedures and ensure compliance with state regulations. UST offers exclusive access to a range of services including:

  • Professional Claims Administration
  • Expert Unemployment Hearing Representation
  • CaseBuilder - Online Claims Management
  • Live HR Hotline and 250+ Online Training Courses
  • Budget Guidance for Certified Actuaries
  • Award-winning Outplacement and Career Transition Services

“Working with UST has been a breeze, with minimal administrative burden.  And it’s so nice to always get a live person if I call with questions.  I also love the access to ThinkHR that UST provides – it is a wonderful added benefit!” – Western Rivers Conservancy

Get Started!

Is UST a Good Fit for You? If you’re a 501(c)(3) with 10 or more employees, request a quote by clicking here (link is external). Use priority code: 2019NAO

NAO Members: Log into your individual user account on NAO's homepage (top right corner) and visit our Members Only Area to benchmark your unemployment costs and get a complimentary 2-Year Savings Projection.

Need help creating your individual user account or linking your existing user account to your organization’s membership? Access this user account info sheet for instructions. Contact Member Services at for any questions about how to access this member benefit.

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