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NAO Policies

The Nonprofit Association of Oregon knows that you care about how your information is used and shared, and we appreciate that you trust us to do so sensibly and carefully. Our privacy policy is described below. By signing up for our mailing list, registering for an event, becoming a member, or making a purchase or donation online, you are accepting the practices described in this policy.

The Bottom Line
We use your contact information primarily for our print and email communications purposes. We will never sell your information to a third party, and we will never give your information to a third party for permanent use without your permission. At our discretion, we occasionally share our mailing list with partners for one-time use if they have resources or services we deem useful to our members or beneficial to the nonprofit sector. Your privacy is a priority.

What Personal Information Does the Nonprofit Association of Oregon Gather?
Information You Give Us. We receive and store any information you provide to us via our website or any other way. This includes signing up for our email lists, registering for an event, applying for membership, purchasing a publication, making a donation, creating an account via, or contracting for services.

Our registration and membership forms require users to give us information that may include name, email address, address, focus areas, and similar information. We may use non-identifying basic information (aggregate data) for use in annual reports or member/sector snapshots.

Supporter names are acknowledged on our website and in some reports. If you do not want your name shared, please email [email protected].

Our website ( logs all visitors using web browser cookies and uses Google Analytics for statistical tracking. This information is used for internal purposes only and is not shared. Our online store does not store your credit card information. A secure connection to our website is available at

Member Lists
NAO maintains a list of Nonprofit and Affiliate Members on our website for the purpose of helping members connect with one another. The listing includes the name of the member organization or individual member. If you do not want to be included in the member listing, please email [email protected] and ask to be removed.

Conditions of Use and Revisions
If you have any concerns, please contact us at [email protected]. Changing practices and circumstances may require that we make changes to this privacy policy from time to time. We reserve the right to change this policy at any time. Any changes will be reflected on this website. To manage your subscription or unsubscribe from our email lists altogether, visit our eNews page and enter your email address in the “Our Mailing List” box and follow the instructions provided. Or send an email to [email protected].

How to Contact the Nonprofit Association of Oregon
If you have questions or comments about this Privacy Policy, or wish to make a request regarding your information, please email us at [email protected], or call 503-239-4001. If you are looking for a specific staff person, please see the staff list for email addresses and phone extensions.

Email Communications
We send a monthly eNewsletter with information we hope is relevant and of value to our members and the nonprofit sector. This includes information, tips, and resources; training opportunities; and funding, partner, and other community announcements. Depending on your preferences, we send frequent emails that announce our trainings. Occasionally we send announcements and alerts to segmented portions of our mailing lists. If you’ve provided us with your postal address, you’ll receive our annual professional network schedule and possibly other very occasional mail. As a benefit of membership, Nonprofit and Affiliate members automatically receive our monthly eNews and all public policy alerts. You may subscribe, unsubscribe, or manage your preferences at any time.

Social Media & Comments
The Nonprofit Association of Oregon uses social networks like Facebook, LinkedIn, Instagram, and Twitter to engage our constituents in dialogue. On these networks, we abide by the terms and conditions of that website/service, and reserve the right to use those networks for marketing purposes. Comments made on our Facebook account are reviewed and published at our discretion, and through the use of these functions, you accept that the Nonprofit Association of Oregon reserves the right to edit, moderate, and re-use comments for in-house promotional materials. Promotions and advertising are not permitted in this medium, nor is derogatory or hateful speech.

Cancellations and Refunds 

  • Substitutions: If you’d like to transfer an event registration to another individual, please email a request to [email protected]. We cannot apply your payment to a future training event.
  • No Shows: If you are unable to attend an event and have not cancelled in advance, your payment will not be refunded. 
  • Refunds for NAO Events: Refunds (minus a 25% handling charge) are generally available up to 2 business days prior to the training event unless stated otherwise. Cancellations received after this time frame will not be refunded. Member Pass purchases are non-refundable. 
  • Refunds for Non-NAO and Partner Events: We often produce training events in partnership with other organizations. If you registered on any website other than NAO’s, you will need to contact the person specified on that particular registration page. 
  • If NAO Cancels an Event: We reserve the right to cancel any event or substitute presenters if needed. If we cancel an event, we will be sure to personally contact all registrants and offer a full refund. 

Requesting Accommodations

NAO is committed to creating inclusive learning environments and providing reasonable accommodations for individuals with disabilities. For event accommodation requests, please contact us at [email protected]. Advanced notice of at least 10 days is appreciated.